Idea Management Systems are web applications that implement the notion of open innovation
though crowdsourcing. Typically, organizations use those kind of systems to connect to large
communities in order to gather ideas for improvement of products or services. Originating
from simple suggestion boxes, Idea Management Systems advanced beyond collecting ideas and
aspire to be a knowledge management solution capable to select best ideas via collaborative
as well as expert assessment methods.
In practice, however, the contemporary systems still face a number of problems usually
related to information overﬂow and recognizing questionable quality of submissions with
reasonable time and eﬀort allocation. This thesis focuses on idea assessment problem area and
contributes a number of solutions that allow to ﬁlter, compare and evaluate ideas submitted
into an Idea Management System.
With respect to Idea Management System interoperability the thesis proposes theoretical
model of Idea Life Cycle and formalizes it as the Gi2MO ontology which enables to go beyond
the boundaries of a single system to compare and assess innovation in an organization wide
or market wide context.
Furthermore, based on the ontology, the thesis builds a number of solutions for improving
idea assessment via: community opinion analysis (MARL), annotation of idea characteristics
(Gi2MO Types) and study of idea relationships (Gi2MO Links).
The main achievements of the thesis are: application of theoretical innovation models for
practice of Idea Management to successfully recognize the diﬀerentiation between communities,
opinion metrics and their recognition as a new tool for idea assessment, discovery of new
relationship types between ideas and their impact on idea clustering.
Finally, the thesis outcome is establishment of Gi2MO Project that serves as an incubator
for Idea Management solutions and mature open-source software alternatives for the widely
available commercial suites. From the academic point of view the project delivers resources
to undertake experiments in the Idea Management Systems area and managed to become a
forum that gathered a number of academic and industrial partners.