@conference{coronado2013,
author = "Coronado, Miguel and Echanique, Felipe and Iglesias, Carlos A.",
abstract = "This paper presents a Smart Routing Architecture that mediates between teachers and students. The paper discusses the benefits and disadvantages of using Instant Messaging in an e-Learning environment. Based on that, it defines the requirements and proposes a functional architecture that fulfils them. The architecture has been implemented and tested within an e-Learning environment in order to evaluate the interruption impact and its effect over productivity.",
address = "Mallorca, Spain",
booktitle = "Proceedings of 5th International Work Conference  of the interplay between natural and artificial computation  (IWINAC 2013)",
keywords = "personal agent;e-learning;SLEE",
month = "Junio",
title = "{P}ersonal {A}gents for managing social notifications in an e-learning environment",
year = "2013",
}